How to implement citizen participation?

2 days to test tools and co-construct a participatory approach from A to Z


March 13 & 14, 2023
HEC Liège
Rue Louvrex, 14
4000 Liège
See the map
2 days
9:00 - 17:00

How to implement citizen participation?

The Smart City Institute is organising a second thematic workshop (in French) which will essentially aim to demystify the participatory imperative and which will enable you to acquire, in just two days, the key concepts and tools for planning, organising and evaluating the effects of participation (face-to-face or online) while limiting the associated risks.

About the thematic workshops of the Smart City Institute

In parallel with its continuing training in Smart Cities Management in 8 days, and after the uploading of a series of video capsules intended for territorial actors, the Smart City Institute is further expanding its 2022-2023 training offer with the establishment of 3 thematic workshops, independent but complementary :
  1. Smart City strategy : 2 days to develop, structure or challenge your sustainable & smart transition approach (15-16 September 2022)
  2. How to implement citizens participation ? 2 days to test tools and co-construct a participatory approach from A to Z (13-14 March 2023)
  3. Monitoring & evaluation of Smart City initiatives: 1 day to professionalise the monitoring and evaluation of your Smart City initiatives (23 May 2023)*

Their advantage

  • A shorter format
  • The opportunity to discover or deepen a particular theme
  • Discovery of tools and methodologies to be applied directly (strongly « practical » oriented

* To be kept informed, do not hesitate to fill our interest form.


The Smart City Institute's thematic workshops

3 minutes to discover more about the methodology

About the workshop

Objectives and benefits

What is the added value of this workshop for you and your organization?

  • Identify the main collective and organisational mechanisms underlying participation, and their evolution 
  • To discuss the utopia of the "representative" "Super Citizen", in order to delimit more realistically the participatory methods 
  • To test 4 concrete tools from the Feel Good Toolkit, a toolkit dedicated to strategic planning of participation in a "Smart" context 
  • To address the mechanisms of participation evaluation 
  • To capitalise on recent e-participation experiences to identify the benefits and limitations of online suggestion box participation
  • To develop and integrate a network of actors from the Smart City/Smart Region ecosystem
Methodology & trainer

How is this workshop conceived and who will be your trainer? 

These two days of workshops will be punctuated by practical exercises based on a concrete case. They will be led by Catherine Elsen (Professor at ULiège, INTER'ACT team) and Lara Vigneron (Founder of Yuza).


Catherine Elsen medaillon 

Catherine Elsen, Professor in the Faculty of Applied Sciences, ULiège, Inter'Act team

Catherine Elsen, an architectural engineer by training, is a professor at the University of Liège, Faculty of Applied Sciences (INTER'ACT team). She holds a doctorate in engineering sciences and a Master's degree in Labour Sciences and Society. She is developing a research activity that aims to study design processes (in architecture, engineering, urban planning, design...), and more specifically the impact that design tools, methods and technologies have on the integration of user needs, creativity or participatory mechanisms.



Lara Vigneron medaillon 

Lara Vigneron, Founder of Yuza

Lara Vigneron is the founder of the consulting company Yuza. She accompanies innovation projects in the health sector based on a user-centred approach. A civil engineer with a PhD in engineering sciences, she is also a scientific collaborator at the University of Liège for the Inter'Act team, with whom she works on the development of new participative methods for well-being and quality of life in the field of Smart Cities.
Calendar & schedule

How does this workshop unfold ? Discover the calendar.

  • Day 1 – Monday 13 March 2023 > From 9:00 to 17:00 (breakfast from 8:30)
  • Day 2 – Tuesday 14 March 2023 > From 9:00 to 18:00 (breakfast from 8:30 and drink to close the day from 17:00) 
Target audience

Who is this workshop for ?

This workshop is aimed at all the key stakeholders of Smart City initiatives (public, private and academic sectors), regardless of the size and/or nature of the territory concerned by them.

Public sector

Managers in charge of the Smart City/Smart Region them (Smart City Manager or related), political leaders and policy decision makers, mayors, ministers, general directors, department directors, etc.

Private sector

Any professional working or wishing to work (support, collaboration) with the public sector (municipalities, provinces, regions, etc.) in terms of Smart City. 

Academic sector (all disciplines)

Architects, geographers, computer scientists, urban planners, environmentalists, sociologists, tax specialists, economists, etc.

In practice

What is the format, the location, the price, the certification and the language of the workshop ?

Format & location

The workshop will take place at HEC Liège (format : face-to-face)

Address of the day : Rue Louvrex 14, 4000 Liège.


400€ excl. VAT - preferential rate of 360€ excl. VAT for alumni of our previous trainings (continuing education or thematic workshop #1 dedicated to the Smart City strategy) 

NB: The price includes breakfast, lunch, drinks and the drink of the 2nd day

Title issued

Certificate of participation


The entire workshop is given in French.


How to register for this workshop ?

Interested ? Registration are open and can be done via our online form. Registration will close on February 20, 2023.


Contacts and informations

Any questions ? Feel free to contact us ! 

Registration, programme information and content

Project Manager, Smart City Institute HEC Liège

See also

All the training proposed by the Smart City Institute





With the support of Wallonia in the framework of its Smart Region programme, part of its Digital Wallonia strategy.


 Logo - Region Wallonne     

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